Privacy Policy XRELS

Last updated: Januari 01, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers toX XRELS, the software program provided by the Company.
  • Company refers to PT. Borneo Indobara, Angsana, Tanah Bumbu, Kalimantan Selatan.
  • Country refers to: Indonesia.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company…
  • Usage Data refers to data collected automatically…
  • You means the individual accessing or using the Service…

Collecting and Using Your Personal Data

Types of Data Collected

Authentication Data

Username and password, collected to allow secure login for users.

Usage Data

Automatically collected information, including IP address, device information (e.g., type, operating system, unique device identifiers that are not linked to your personal identity), and anonymous usage statistics to help us analyze and improve the Service. This includes information about how You use the app's features, the pages you visit, and the time and date of your visit. This data is collected and used solely in an aggregated and anonymized manner for performance monitoring, troubleshooting, and enhancing user experience, and it does not personally identify you.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Information regarding your location: This is collected to automatically tag the location for reports.
  • Pictures and other information from your Device's camera and photo library: This is used to allow You to attach photographic evidence to reports.
  • Access to your Device's Camera: This is utilized when you choose to capture new photos directly within the app to attach them to your reports, ensuring the visual evidence is current and relevant to the reported incident.

Please note that our application does not collect or utilize any background audio data. We do not request microphone access for audio recording or processing at any point, whether in the foreground or background.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including enabling secure login.
  • To manage Your Account, including enabling functionality for authorized users.
  • To monitor and improve the Service using analytics and feedback.
  • To respond to requests: such as feedback or technical issues.
  • To facilitate incident reporting: Location and photo data are used to support the core functionality of the app, which is to allow users to create and submit incident reports with contextual information.

Disclosure of Your Personal Data

The Company does not share Your Personal Data with any third-party companies or individuals. All data collected is used internally by the Company solely for the purposes described in this Privacy Policy, such as providing and improving the Service. Your information is not sold, rented, or traded to outside parties.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Delete Your Personal Data

To delete Your account or data:

You can contact Us at tijani.fadhilah@sinarmasmining.com to request data deletion. Data required for legal compliance may be retained.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service (such as an in-app notification or banner), prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. For internal enterprise users, relevant updates may also be communicated through internal company channels.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: tijani.fadhilah@sinarmasmining.com

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